Hello Hello Plants & Garden Supplies is a garden supply store with a 4.6-star rating, offering delivery, online shopping, and garden design services.
Customers praise the knowledgeable staff, especially Chris, for garden design consultations and helpful advice.
Some customers have reported issues with delivery, plant health, and responsiveness, while others have had positive experiences with plant replacements and customer service.
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Tim G
March 7, 2025 at 12:56 PM
My first time here, great staff and great prices. I watched your ads growing up, Chris looks really worn out. Look after yourself mate. Your fans are rooting for you
Wade Aulich
February 14, 2025 at 07:03 AM
We booked in for a garden design session with Chris. He spent 45 minutes getting to know the design we were after, provided us with suggestions, and ultimately a comprehensive plan for our front garden.
We started with a sparse front garden and with Chris’ help we’ve ended up with a lush and intricate Japanese garden.
I have no hesitations recommending Chris and his team for helping with your garden design. You’ll be surprised at what you can achieve with a budget and your own two hands with Chris’ guidance.
C v
January 31, 2025 at 05:18 AM
Absolutely horrendous service. Bought two hydrangeas at the “modest” price of $250 (approximately), “on sale”. The type and colour of the plants was not at all as it was in the website. I requested they send me the right ones. They didn’t have any. I requested a refund, which they agreed after picking up the plants. It’s been 2 weeks and many emails and phone calls later, I still have the plants (which means looking after them) and still haven’t received the refund. The delivery arrived at 9:30 at night, we had to go to receive the plants in pijamas, and now for the third day, I’ve had to spend all day at home waiting for them to pick them up, absolutely not recommended. There’s many other online companies that sell varieties and with a much better service. It’s unfortunate I didn’t use Garden Express as I normally do.
Jay Cao
January 26, 2025 at 12:45 PM
This is the one stop shop for all your garden plantation needs. From a rare kind of species of plant you need, they can order it in. There are heaps of stone fruit to choose from, herbs and edibles, native and mature plants. There’s ample parking and delivery is available, there is also a garden design service.
Ruby Neal
January 26, 2025 at 08:34 AM
Several of our plants were very root bound. We were also sold trees online that were actually out of stock and it took over two months to receive them. Some of the "cottage plant mix" plants sold to us ended up being African Daisies, which are a weed. The purchasing process was not straight forward and the team contradicted each other with when delivery could occur. Originally we were told "pick any Friday from next week onwards", to then be told it would be a particular Monday, then that changed to "we only deliver to your area on Saturdays".