Suzano Papel e Celulose – Mucuri Unit has a 3.9 rating.
It’s located in Brazil and offers amenities like a restaurant, snack bar, bathrooms, and a store.
Reviews are mixed, with some praising the cleanliness and respect for drivers, while others criticize the treatment of truck drivers, long loading times, and poor communication from staff.
Some reviewers had issues with child support payments and experienced a lack of empathy from the HR department.
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Sérgio Eneas Jr.
May 29, 2025 at 01:17 AM
I was there about two years ago to load my truck, it was very fast!!!
However, I came back today and I was faced with TOTAL disregard from the driver!!
I've been inside the unit for more than 5 hours and they haven't even touched the car!!!
Unfortunately, JSL is a CANCER that destroys everything wherever it puts its hand!!!!
A rant from a truck driver!!!
Higor Tonetto
May 18, 2025 at 02:11 PM
Bathroom is embarrassing, it takes a long time to load, more than 12 hours to call after the appointment!! Welcome to Suzano
Elizandra Brito
May 10, 2025 at 02:03 PM
Well, I am pleased to make an exclusive comment to the HR department responsible for PAYING CHILD SUPPORT. My son's parent works for this large and well-known company. And my son receives CHILD SUPPORT deducted from his paycheck. I have always received it in the same account that the Judge ordered, and if there was a change in branch or account, the company was informed in advance. (Occurrence in 2017) We have monthly bank statements since 2023 that I can get through the app, and the company always makes the payment on the same date, without dispute. It has been 4 days since I contacted the company through a WhatsApp number, because if someone searches for the Suzano Mucuri - BA phone number, they can't find it. A DEAR GIRL says that the account is wrong. And that I am a priority after 4 days, forgetting that I can file a lawsuit for non-payment against the parent due to the INSTITUTION's irresponsibility. How can an account be wrong if the parent has been with the company for 8 years and the number is the same? If the payment was made in the previous month? Now my question is, are the employees of these companies trained? They need to be trained better, even to see where time is being wasted and there is no attention to the work. Because I work with lives, priorities and at the time, my patient is waiting because he dies. Does this dear have a child? Of course not. Because she has so little empathy, what if my child depended on this money for medicine? Look how well-trained people from large companies like SUZANO care about others. CONGRATULATIONS TO THE ENTIRE HR MANAGEMENT AND TO THIS DEAR WHOM I WILL NOT NAME.
Selma De Paula
May 4, 2025 at 07:58 PM
Great, congratulations Suzano, s/A respect for the drivers and his wife!! Waiting room with air conditioning, clean bathroom! Snack bar, congratulations, concierge 3
pamela carvalho
April 29, 2025 at 04:12 PM
Disrespect towards truck drivers, they don't keep to schedules, appointments, they treat people like they're nothing, we ask for answers about the schedule, they just tell us to wait, that's all they know how to say, with no empathy for those who are far from their families.