Veolia Dandenong South Service Centre has a 1.8 rating. Customers have reported poor experiences with drivers, including reckless driving, rude behavior, and damage to property.
Some have also complained about poor customer service, unfulfilled bin collections, and noisy trucks. A few customers have reported being ignored or dismissed when trying to address their concerns.
In contrast, one customer had a positive experience with the office staff and drivers. Overall, the majority of reviews express dissatisfaction with the company’s services and employee behavior, highlighting a need for improvement in customer service.
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Heath Benninga
March 25, 2025 at 04:25 AM
These guys have no respect for their customers.
Some of the drivers come up with false excuses as to why they don’t collect bins, leaving small business & the environment in a mess. Velolia are that arrogant, they simply do not care.
I suggest any small business looking for a waste management supplier to stay away from this company and find other company’s that value their customers business.
Greek Aliti
January 6, 2025 at 09:37 PM
Very happy with the service on the phone with the office staff and both drivers for general waste & paper & cardboard. Hallam warehouse 😊 Everyone has always been terrific
Shannen V
June 7, 2024 at 10:19 AM
Someone working here illegally speeds and tailgates other cars while smoking in their company car down frankston Dandenong road. License plate 1US8SH the number on the car was 31711. Shows what kind of people they employ.
Tushar S
May 7, 2024 at 12:43 PM
Today Tuesday 7/5/24 in the morning around 8.15 am I had a horrific experience of one of the driver's driving a big waste collection truck on Stud Road in Wantirna South . The driver was driving the massive truck very dangerously kept on changing lanes all the way till Bayswater Road and was on high speed probably doing 95 kms on a 80 kms speed limit road. He was about to hit my car as he was veering out of his lane , so save my self I had to beep the horn that saved the collision. But the driver without realising it was his fault and i was merely making him aware by beeping he was so rude started yelling from his door and showing middle finger !! The car rego is I am sure given the time and exact location the company can locate the driver and have serious discussions he is a very risky driver please stop him before someone from community gets harmed or has serious accident. Rego number is 1ML9QV time was 8.15 am on Stud road Wantirna south till Bayswater Road please reply your action plan at the earliest thank you Tushar
colin charlesworth
February 8, 2024 at 10:55 AM
Picked up bin on new build at 4.56am last week in a residential area. Against the local laws ! Woke the whole household up as it was so noisy to say the least !! It's all on camera. This is not an industrial estate.